Movestro - FAQs

Frequently Asked Questions

Where is Movestro based?
Our head office is at Office No. 301, Balewadi Plaza, Near Mitcon Institute, Balewadi – 411045, Pune, India. We serve clients across India and internationally.

You can fill out our Get a Quote form on the website, call us at +91 98534 20537, or email info@movestro.in. Quotes are customised and transparent.

Yes, many clients use a combination of services – for example, relocating to a new home while keeping extra items in storage temporarily.

We accept bank transfers, UPI, major credit/debit cards, and online payments. Corporate clients can opt for scheduled billing.

Yes, relocations and deliveries can be scheduled for weekends and holidays to minimise disruption.

We aim to respond Within 24 hours  for all quote requests and inquiries. Urgent requests can be handled via phone or WhatsApp.
How far in advance should I book my relocation in India?

It’s best to book at least 2-4 weeks in advance, especially during peak moving seasons (April-June and October-December). Early booking ensures availability and better pricing.

Yes, Movestro offers PAN-India relocation services, covering metro cities as well as Tier 2 and Tier 3 towns. We also handle international relocations.

We use high-quality cartons, bubble wrap, wooden crates, and specialised packing for fragile or high-value items. Eco-friendly packing options are also available.
Yes. All relocations come with basic transit insurance, and customers can opt for full-value protection for extra peace of mind.

Absolutely. We provide car and bike transport with secure carriers and pet relocation services that prioritise comfort, safety, and compliance with travel regulations.

Yes, our team can professionally dismantle, transport, and reassemble furniture, ensuring it’s set up correctly at your new place.
What’s the difference between short-term and long-term storage?
Short-term storage is ideal for days or weeks (during relocations or renovations), while long-term storage is designed for months or years with climate-controlled units.
Our facilities are equipped with 24/7 CCTV, access controls, fire protection, and climate-control options for sensitive items.
Yes, you can request access to your items with prior notice. We also offer digital inventory management so you know exactly what’s stored.
Yes, we handle the entire process – pickup from your location, secure storage, and redelivery when you need your items back.
Yes, we offer business storage solutions for documents, seasonal stock, office furniture, and equipment. Many SMEs and e-commerce companies use us to free up office space.
Perishable goods, flammable materials, hazardous substances, and illegal items cannot be stored for safety reasons.
Do you provide both domestic and international logistics?

Yes, Movestro offers PAN-India logistics along with international shipping, freight forwarding, and customs assistance.

We transport documents, electronics, furniture, industrial equipment, raw materials, and even specialised cargo like pharmaceuticals or oversized machinery.
Yes. Movestro provides last-mile delivery solutions that are fast, reliable, and designed to improve customer satisfaction for e-commerce and retail companies.

All shipments include real-time tracking. You’ll receive updates at every stage until final delivery.

Yes, we handle documentation, compliance, and customs clearance to ensure your international shipments move without delays.
Absolutely. We provide tailored logistics solutions for SMEs and corporates who require weekly, monthly, or ongoing deliveries.